Company Number: 16003260
Last Updated: Present Date

Introduction

VAHORA LOGISTICS LTD (“we”, “our”) is committed to protecting your personal data in compliance with UK GDPR. By using our services or website, you consent to the collection and use of your personal information.

Data We Collect

When you request a quote or contact us, we collect:
Name, phone, email
Pickup/drop postcodes and dates
Move type, number of people, lift availability
Service type
Additional details you provide
Payment details are processed securely and are not stored by us.

How We Use Your Data

Provide quotes and services
Communicate about bookings
Process payments and invoices
Improve our services
Comply with legal obligations
Handle complaints
We do not sell your data.

Legal Basis

Contractual necessity (service delivery)
Legitimate interests (business operations)
Legal obligations (tax, insurance)
Consent (marketing communications)

Data Retention

Quote requests: 6 months, then deleted
Completed jobs: up to 6 years for legal/tax purposes

Data Sharing

We may share data with:
Employees/subcontractors
Payment processors
Insurance providers
Legal authorities if required
All third parties are GDPR compliant.

Your Rights

You can request:
Access to data
Rectification
Deletion
Restriction or objection to processing
Data portability
Withdrawal of consent
Contact:
Email: info@vahoralogistics.com

Security

We implement encryption, secure servers, access control, and staff confidentiality measures.

Cookies

Cookies are used to improve website functionality and user experience (see Cookies Policy).

Complaints

Contact us or the ICO: www.vahoralogistics.com , +44 7587 394090