Company Number: 16003260
Last Updated: Present Date
These Terms & Conditions govern all services provided by VAHORA LOGISTICS LTD (“we”, “us”, “our”). By requesting a quote or using our services, you (“you,” “your”) agree to these Terms.
We provide removal, and logistics services throughout the UK and International.
Our quotations are based on the information you provide and exclude customs duties, parking permits, or additional local authority fees unless state.
We may adjust the price if circumstances change (e.g., restricted access, additional labour, extra items).
Disconnecting/reconnecting appliances
Dismantling/reassembling furniture
Taking up/laying flooring
Moving hazardous or prohibited goods
You must:
Provide accurate information
Ensure proper access for vehicles
Be present or appoint a representative
Prepare appliances and furniture
Empty and defrost fridges/freezers
Protect unattended items
Transport your goods with reasonable care
Deliver goods in the condition they were collected
Communicate promptly about issues
Liability applies only as outlined in Section 10
Illegal, stolen, or prohibited goods
Explosives, chemicals, aerosols, fuels
Cash, jewellery, precious metals
Live animals
Perishables requiring temperature control
Plants that could cause infestation
7 days: no charge
3–7 days: 30% of quote
48 hours: 60%
Same-day cancellation: 100% payable
We are not liable for owner-packed items, pre-existing damage, wear & tear, fragile items packed by the customer, or delays beyond our control Damage to property is limited to the specific area affected
Payment due before or on the service date
Acceptable methods: bank transfer, cash
Overdue payments may incur 4% above Bank of England base rate
We may withhold goods until payment is made
We may use subcontractors; these Terms apply to any subcontracted work.
We may determine the route, method, and vehicle type unless agreed otherwise.
Monthly storage fees paid in advance
Unpaid fees after 90 days may result in sale or disposal of goods
We aim to resolve complaints quickly
Unresolved disputes may go to ADR or UK courts
These Terms are governed by the laws of England & Wales
Disputes must be resolved in the UK courts